U of MN and St Paul Deliveries, Order from our Edina location.
U of MN and St Paul Deliveries, Order from our Edina location.
Your security is our highest priority. The below is meant to address many concerns related to the security of your method of payment and your private information in general. If you have any additional questions, please feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
It's important to note that, since the D'Amico & Sons app links to your credit or debit card, you remain protected by all the security features available through your bank or credit card company.
The D'Amico & Sons app is managed by LevelUp, a developer who specializes in payment apps and has additional security measures in place above and beyond those provided by credit and debit cards. LevelUp's internal security team works tirelessly to provide you not only the easiest way to pay, but also the safest way to pay. We and Level Up are committed to setting the golden standard for security in payments.
LevelUp and the D'Amico & Sons app are 100% compliant to the letter and intent of all Payment Card Industry (PCI) regulations, rules, and recommendations.
The data encoded in the QR code you use to transact is NOT your credit or debit card information. It's a randomly generated token with no meaningful information. It maps to a token on our servers which maps to yet another token in the Braintree Vault. Only the combination of these tokens (and two other factors of authentication) can initiate a transaction. You can reset it at any time.
We partner with Braintree, a globally respected payment gateway, to leverage secure vault solutions for all card storage, which adds another powerful layer of security. Your credit/debit card information is never stored on your phone. Neither LevelUp's nor D'Amico & Sons' employees or computers can access your card information. All data is encrypted and protected by industry-standard measures.
You can lock the D'Amico & Sons app by tapping "Settings" and entering a PIN. Of course, you can always lock your phone too.
Carrying live payment data is naturally risky. The triple token system of the D'Amico & Sons app means no live payment data is carried on your person, stored in your phone, or delivered to Piada associates, as opposed to the live payment data in your credit card. It is perhaps the most fundamental component to our security model.
Because your QR code is simply a token, you can reset your code from within your account online at any time. This will regenerate your code, invalidate the old one, and de-authenticate all devices logged into your account. Simply log back in to get your new code.
With each transaction, you get a digital receipt via email and push notification. If something ever looks off, you can reset your code with a single click and stop all activity on your account.
If you lose a mobile device with the D'Amico & Sons app installed on it, visit www.thelevelup.com and log in using your D'Amico & Sons app email address and password. Once logged in, scroll to the bottom of the page and click on "Reset QR Code". Click on the "Deactivate" tab under your Control Panel, and again next to the unique QR Code you need to deactivate. If you have any questions, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or 1.855.538.3542.
If any transaction appears incorrect or was unauthorized or fraudulent, click on the link included within the email transaction receipt to flag the transaction. You can also contact This email address is being protected from spambots. You need JavaScript enabled to view it. or 1.855.538.3542. LevelUp will reimburse you for the amount of any fraudulent or unauthorized transactions charged to your account which you report within 2 business days (defined as Monday through Friday). Fraudulent transactions are also protected according to the terms and conditions of your credit/debit card. These protections are in addition to the protections described above.
